By Jan Oldenburg, FHIMSSParticipatory Health Consulting, LLCRichmond, VAPrincipal Editor: Participatory Healthcare: A Person-Centered Approach to Healthcare Transformation and Engage! Transforming Healthcare Through Digital Patient Engagement In a session entitled, “Responding to Shifting Patient Expectations in an Era of Digital Interaction and Convenience,” Jan Oldenburg discussed how changes in the ways consumers interact with other institutions impact their expectations for … Continue reading Responding to Shifting Patient Expectations in an Era of Digital Interaction and Convenience